I had them pick up my riding mower a week before Memorial Day. After calling them repeatedly they finally took a look @ my mower during the 1st week in July and diagnosed the problem as a broken belt. I finally got my mower back on July 23. This entire experience cost us not only the $400+ for the repair & tune-up but an additional $379 for the mower we finally bought to do the lawn after the first of the 2 months Empire had our machine. He may be a good mechanic but he's a terrible businessman. Stay away!
Pros: Repair was done
Cons: Repair takes forever
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