I was so redeemed by seeing other unhappy customers of this company. When the repairman came to look at my icemaker and my oven, he didn't even really examine the icemaker but declared he couldn't do anything about it. When he looked at the oven, he said that I would need a new display panel. He called me later to say that the replacement panel part would cost about $700. Frustrated, I took the icemaker apart, discovering that the rotor was jammed, and now it works. I then looked online for the oven part, and found it at Thermador for $276, and at another company WHO MAKES THE PART for $179!! And at another site, I found instructions on installing the replacement part. For nothing performed on my appliances I was charged $141.50. If they had come back to fix the stove, I would have been out another $900 minimum. How can these people sleep at night?
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