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Wonderful Experience - Review by citysearch c | Beacon Hill Plumbing & Heating

Beacon Hill Plumbing & Heating

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Wonderful Experience 8/1/2010

I had a wonderful experience with Beacon Hill Plumbing and now recommend them to all of my friends. My husband and I were expecting our first baby so we needed to install a washer and dryer in a closet in our condo. I called 5 different plumbers to come and give estimates for the project. Beacon Hill Plumbing came in with a very competitive estimate and also seemed the most knowledgeable about this type of project so we decided to go with them. The job was, what I would consider, a very complicated job. They had to cut into the main pipe (which is a really, really big pipe) and make it bend around two tight corners from the bathroom into the closet. They also had to take two additional pipes from the same area and do the same thing. The spaces they had to work in were tight and it was a hot summer day. I was home working on the nursery for the whole day while they were working. The plumbers (one was George) showed up on time, lugged their VERY heavy tools up five flights of stairs without a complaint and got right to work. They worked for 4 hours straight with absolutely no breaks, went and grabbed lunch and some more parts for no more than an hour, and then came back and worked another 4 hours straight. I was SO impressed with how hard and consistently they worked, especially with how hot it was and how cramped the working spaces were. When the job was finished they tidied everything up, showed me how to work my new washer hookups and gave me the itemized bill. The final bill actually came in less than what they had estimated!! I was so impressed that they actually only charged me for the number of hours it took to complete the job and the parts and they didn't just write me a bill for what they had estimated. To me, that is a VERY clear sign that they are a very honest business! Our son is now 4 months old and out washer and dryer (and of course all the pipes) work beautifully! Pros: Competitive Pricing, Highly Skilled more
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