Maloy's exceeded the quality and performance of a big-box jeweler on all points in resizing my ring. My prior experience with a big-box jeweler was frustrating because I received no help determining the correct size (and consequently my ring was too large), it took over a week to get my engagement ring back while it was being resized, the ring had dips and bulges where it had been resized, and I found the staff to be a little snooty.
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