Do NOT ever rent from this business. Horrible experience. Will never rent from again. Rented a moonwalk and water slide. Paid over $400 combined, delivery and pickup included. As soon as the first kid went down the water slide, the bottom piece began pulling from the velcro and kids were ending up UNDER the pool, beneath the tarp and were getting their backs scratched by the velcro. The velcro would not hold and it continued to happen. Tried calling them several times but only got a busy signal, not even voicemail. I didn't want to speak to the kids picking the pool up Sunday morning, so I called the office to complain Monday. Finally spoke to the owner who assured me they would investigate and get back to me in three days. The following week, I still hadn't heard and called them again. ""We've been swamped. The owner is definitely going to call you."" It has been almost 3 more weeks and still no call. He told me he couldn't refund my money or he would have to refund everyone's and his insurance would not allow him to do so. I am going to find out who his insurance company is and put in a claim. Do NOT rent from this jerk.
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