After many moves and having used many different companies, this was by far the worst. First of all, they assured us that our belongings would arrive within a two week period. However, they did not arrive until after three weeks, which was a huge inconvenience considering this was a cross country move. Second, several of our items were badly damaged in the move. That said, we filed a claim. While we were supposed to have an answer to our claim within 120 days, but after 8 MONTHS we were tracking THEM down! We called and called and called and NO ONE ever returned our calls. Finally, after MUCH complaining we received our claim letter. Needless-to-say, we still have not received our claim money.
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