My 5 year old daughter had a exposed nerve and could not eat or drink anything too hard or hot or cold and i called on a thursday to make an appointment for friday because she was complaining of it hurting very bad and I did not want her to have to go through the weekend hurting. She was going to go to school and i pull her out at 1:45 for an appointment at 2:00 but she started crying while trying to eat her cereal in the morning so i kept her home and went up to Anna Dental to see if they could get her in earlier. The woman at the front desk who I think her name was julie told me they would not see her unless I paid $80 dollars on MY account that was owed from one of MY visits. I have a ppo dental plan that covers 100% for office visits and I told her so and she informed me that they had no insurance on file for me. I got upset because she could have taken the time to call me and let me know so i could make an appt some where else for my kid. She said she would need the $80 before they would see my child.
more