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Excellent Customer Service & Maintenance - Review by citysearch c | Hendrick Honda

Hendrick Honda

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Excellent Customer Service & Maintenance 8/9/2010

I called to schedule an appointment and was promptly greeted up arrival. They asked what was wrong, I described problems and left key for inspection. Thinking it would take all afternoon as usual, I was very pleased when serviceman called within an hour to report problems and give estimates. Not only did they salvage parts that were still good, they provided a maintenance repair on the underside of my car free of charge. I asked when the car would be ready, they quoted 11am next day. My car had major repairs fixed within less than 24 hours They test drove the car to make sure all repairs were stable and completed properly. They asked if I wanted any other checks of the car completed, I said no and was not pushed into any other charges. Very fair prices and friendly service. Excellent experience, highly recommended! more
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