We rented a 70's shirt for a local benefit party but realized when we got home the shirt had a stain on the front pocket. We called immediately to let them know and asked for a refund. The owner got on the phone a said she would only issue a refund if she was able to re-rent the shirt to someone else - seriously? With a stain? Luckily, we found a shirt from the closet that will work just fine.
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