As I sit here watching my furniture dry, every spot I pointed out to the cleaners, all of which they promised would fade away when dry, are still there. And I paid $45 extra to clean the fabric headboard only to find that they didn't even to the lower third and missed a huge section of the middle. They came in and assessed the furniture before they started working, and promised to spot clean, vacuum, sterilize and then clean all of the fabric. When they were finished I pointed out several huge spots. I was told repeatedly they were water spots. Water spots aren't brown. They reworked the larger spots and one small spot after I asked repeatedly - and in fact they got much lighter - but to now see huge sections missed is really a disappointment. AND, they did not honor the $99 coupon for a Sofa and Love Seat as promised. I won't be going back anytime soon.
more