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Terrible place - awful customer service - Review by citysearch c | The Power Outlet

The Power Outlet

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Terrible place - awful customer service 8/16/2010

Even one star is too many for them. We brought our riding lawnmower here for them to check the belt and sharpen the blades, if they needed it. They didn't listen to what my husband asked them to do, ignored his request and charged $200 for an oil change, a spark plug (after he told them he had just changed the oil and replaced the plug), charged a nearly brand new battery and put NEW blades on it. WTF? My husband asked them to have the man who wrote up the ticket give him a call. He never called, 2 weeks went by. When my husband went back to see him, all he offered was to "find some used oil and a used spark plug to put back in it. No apologies, nothing. Their customer service is non-existent and I would never, ever take anything to them again. They are nothing but a bunch of rip off artists. Idiots. more
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