I have never seen a dentist or hygienist not introducing themselves to a new patient. In fact, I never had any eye contact with Dr. Seo but his time spent with me was exactly 2 1/2 minutes (I timed it). He could have been extremely busy, though it did not appear to be at that time. The receptionist and hygienist were pleasant and efficient; it would be nicer if they introduced themselves to a new patient. I like to think that it was an odd day for them.
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