Make sure you find a salesman that knows the products that he is selling...\r
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My pregnant wife and I had so many problems with our salesman that we would rather start over with a different company in the middle of the summer than continue trying to get our air conditioner installed...here are a few of the problems with our salesman:\r
1) he didn't seem to know how big the air conditioner was going to be\r
2) he didn't know Excel Energy's requirement that the unit could not be within 4 feet of the meter\r
3) he didn't know that he needed the air conditioner to be 1 foot away from any obstruction (like a fence)\r
4) he didn't want to listen to me or my wife that we wanted the unit on the roof if it could not be near the Excel Energy meter\r
5) he told the installer that he wanted to install the unit right outside our back window\r
6) he took it upon himself to place a company sign in our neighbor's yard\r
7) he took 3 days to get an estimate for a roofing company to build a platform to place a
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