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Very good on the basics, BUT... - Review by citysearch c | Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup

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Very good on the basics, BUT... 7/30/2010

The tech came out and cleared our drain and was extremely helpful. He suggested that we use their camera service because he saw some things that suggested we had a bigger problem.\r \r We were very glad that he did so because it turned out that we had multiple problems and the crew that came out did a great job of making sure that we fully understood the scale of our problems.\r \r They failed to earn a 5 star rating because the solutions they offered and the prices were simply outrageous. We told them we'd have to shop around and they turned on the hard sales pitch which caused us to completely lose interest in hiring them. But they WOULDN'T leave! They kept repeating the same points over and over and refused to accept the fact that they were continuing to alienate us.\r \r We shopped around and found, as expected, that their services were more than double the next highest bid.\r \r So I give them excellent marks for basic sewer service and the camera crew did great technical work but the more
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