We have used Applewood plumbers, technicians, electricians for several years now and they just keep getting better. Our most recent call was for a leaking toilet. I wanted to fix this one myself but after carefully looking it over I could see it really required the services of a plumber. Someone with expert training! The toilet was old (1950's) and the tank and drain seals were deteriorated badly. Applewood immediately scheduled a plumber to come out on a Saturday. They emailed me the photo and credentials of Chad M. He was very prompt, wore booties, and protected the floor and walls with paper drapes carefully as he worked. He first checked our water pressure and hot water heater as a safety measure. Then he asked if we wanted to repair or replace our faulty old toilet. At first I wanted to keep the old porcelain beast. But once the toilet tank was removed it was obvious there was no way that we would feel comfortable putting back together an old antique water guzzler. So Chad gave us the estimate for a replacement with guarantee and he also repaired a leaky faucet as part of his service. Now we have a sparkling lovely new toilet that flushes fantastically (and it's a water-saver!). Each time that we have called Applewood we've gotten courteous and professional service. Our journeyman plumber Chad was very neatly dressed in a clean uniform, explained everything clearly and knowledgeably beforehand, giving us written estimates, and was able to quickly solve our problems several hours before our company arrived---at no extra charge! We will continue to use Applewood knowing that they do a professional job right. \r
Pros: Professional, helpful, knowledgeable, prompt
Cons: None - you get what you pay for here!
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