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Great Customer Service - Review by citysearch c | Holiday Inn Express Hotel & Suites Dana Point-Harbor/doheny Beach

Holiday Inn Express Hotel & Suites Dana Point-Harbor/doheny Beach

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Great Customer Service 7/9/2010

We originally reserved two rooms with adjoining rooms but we booked it through a 3rd party service that did not know the layout of the hotel. When we checked in they informed us that the hotel does not have any adjoining rooms but they would do their best to accommodate us. They checked all floors for two rooms that were next to each other but couldn't find anything. So management said they would upgrade us at no additional charge because they wanted us to come back. I told them that we definitely would stay here again the next time we stay in Dana Point, CA. Pros: Outstanding Management and Customer Service Cons: Basic rooms more
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