Overcharge, run up your bill whenever they can. They didn't do this when the Crawfords owned the place. They look to run every test they can and make you feel like a bad pet owner if you say no to anything. Was made to feel ashamed for getting a $15 rabies shot at my local petco. They wanted to charge me the $54 office visit plus the $25 for the same shot. Uncaring, stay clear.
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