Brought my Mau in for eye issues. Front desk was pleasant and happy. (Different person than last time and much improved.) Dr. Gawley was very good with my skittish Mau. Listened to what I had to say. Made sure that my cat was fine.
She was very busy, dealing with several cats at once at the end of the day. But, gave my cat all of the attention he needed and looked into one concerning matter.
My cat was the last patient of the day and, at the end, the doctor sort of forgot about me but I'm going to chalk that up to a long day. When I asked if I could go, the front desk lass apologized for the inconvenience and made sure to get my insurance forms filled out.
Follow up call was handled very quickly and professionally.
Pros: Friendly front desk, quick response, good follow up
Cons: Busy vet
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