We have used Shafer Services for years at three different residences. We won't be any more. We called out Shafer to solder a water pipe that had broken on the outside of our condo. My husband had already removed the siding and determined that the pipe was broken and needed to be soldered. Shafer came out and gave us a quote of $380. We told them no and paid the $49 service call visit. They called back and said that they had used the wrong estimate sheet and the price should be $280. We also refused service. The work amounted to less than 30 minutes and there was no material needed other than solder and labor. I was very disappointed with their price gouging and will look for someone else for all future work.
more