I called to make an appointment for my aging cat, and when I got into the hospital was told my appointment was made at another location. It was a Saturday, and I'm new to the area. I had explained that Friday him urinating outside the litter box and licking himself frequently. He seemed uncomfortable. The young girl on the phone must have put me on hold seven times and each time she came back on with some additional bit of information for me about either the importance of being seen, or the price (of which I never asked for) when I plainly explained I wanted to be seen the following day.\r
I was told when I arrived for the appointment that I could be seen as an emergency, and it would cost double! Plus when I asked if the supplies and tests were more expensive, like in a real emergency room, they tried to explained to me that "Well, this is a real emergency room." I've never gone to my doctor for being sick and had them charge me emergency room fees. \r
I took my cat to anothe
more