We use Hybrid IT Solutions to manage our IT services and when I lost an important file right before a deadline, they were able to dig it out of our backup files in less than 5 minutes! I'm used to being on hold for 30 minutes just to talk to tech support, with Hybrid IT Solutions, I'm able to talk to a technician right away and they actually solve problems instead of reading to me from a script.
Pros: Fast response!
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