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terrible service - Review by citysearch c | Shi Restaurant, Bar, and Lounge

Shi Restaurant, Bar, and Lounge

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terrible service 7/6/2010

Average Pan-Asian fare. Terrible service We had reservations but were told we would have to wait because they don't expect large groups to all show up on time. Then the hostess proceeded to rudely tell the people sitting at our table that ""their time was up"" when they were ordering dessert. So finally about 45 min later we got a table. After being seated we waited for another 15 for the waiter to come over. We told him that we were ready to order but the waiter said that he was only going to take our drink order. We told him to at least put in some appetizers because we were starving and had already been at the restaurant for OVER AN HOUR. Finally about 10 min later he took our food order. He proceeded to bring our drinks out one at a time with 5 min in between each one. I finally got mine after the food was served. One of my friends never got his drink. We had to go ask the bartender for it ourselves. They started bringing our entrees. I asked the waiter what happen to our apps. He said that he forgot to put them in. So we canceled the apps. One of friends never got her entree. We had to ask the manager to get her food. They told us we would get free dessert. We said ""no thanks"" we just want to go. But they made us wait for another 15 mins for 2 desserts for 8 people to split before giving us the check. Only go here if you have a lot of free time and are not that picking about actually getting the food you ordered. Take the time to cross the bridge to Manhattan if this is your only options for Asian in LIC. Trust me it will be faster. Pros: nothing Cons: long wait, bad service more
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