The service rep I had was rude, arrogant, not helpful, treated me unkindly, lectured me like a child, didn't follow my request, and was untimely in his response to my calls.
I had the guy named Caleb Reynolds and he was the worst. He actually sounded so rude on the phone before I met him that I purposefully took my car to another service rep there, but somehow my car ended up under him. I spoke with the manager also and he also thought he could lecture me on how much I didn't know.
These people are very rude and it was a horrible ordeal for me going there. I had them fix what they messed up and I'm never going back here again.
Cons: bad service
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