Ordered a cake, was sloppily done, icing was gritty and too sweet. But that was nothing compared to the horrible customer service! I waited in line for what felt like an hour, only to be ignored! So, I took the advice of the person who said use Specialty Cakes by Nisa. All I have to say is....The Best! The icing was not too sweet or gritty,, and the cake was the most moist and light cake I have ever had! Honestly! I can't thank her enough for making my little one's birthday that much more special! I have referred all my friends and family to her, and I will NEVER go to Lucy's again!
Pros: I believe customer service should come first!
Cons: They know nothing about it!
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