Each time I return to this business, I am even more disappointed than the time before. After the fourth time, I have given up and will never return to this car wash.\r
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The automated car wash does an adequate job, but the service detailers must be ""timed"" because they miss cleaning much of the dirt in the car. When it happened the third time, I asked to speak to the Owner. I was friendly and explained that for $30+ I expected my car to be cleaned thoroughly and had hoped the service detailers would do a great job. They did not and expressing my opinion to the owners was a total waste of my time. My question is: How can they afford to do a crappy job and risk losing customers? How can they be so calus? Why the 'we don't care' attitude?\r
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In this economy, where there is plenty of competition I do not understand how they can afford to put their interests BEFORE the satisfaction of the customer. After speaking with the son, Brett, and the mother, Debbie, on two occasions, they've left me with the impression of greed and carelessness. That being the case, I'll spend my $30+ elsewhere.\r
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I don't care if you've been in business since 2001, maybe it's time the SanFratello's get out of the service business, since the service is horrible.
Pros: Only the Location
Cons: Poor job, careless attitude
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