I was pleased with the quick and timely service of the repairman that came out but was disturbed to find out that in addition to the $39 service call there was an additional $85 labor charge added that was not mentioned when I called (I called twice and asked twice and she didn't mention it at all)!
What is the service call fee if it's not a labor charge?! Glad my lock's fixed but I feel scammed.
Pros: quick showed up in an hour
Cons: DIDN'T INFORM ME OF THE $85/HOUR LABOR CHARGE!
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