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Went above & beyond! AMAZING service and animal lovers too! - Review by citysearch c | Brookwood Pet Resort

Brookwood Pet Resort

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Went above & beyond! AMAZING service and animal lovers too! 7/9/2010

I had to find a boarding kennel for my shepherd on very late notice (July 4th weekend). Brookwood Pet Resort took my reservation the morning I dropped her off. They were friendly and accommodating. Surprisingly when I arrived at the front desk my dog bumped up against me and I realized she had been quilled (by a porcupine) under her chin. This was not the first time she had been quilled and I had my family in the car waiting for me to travel out of state. The owners (I believe) were quick to help set up an appointment for me to get her into their local vet and even picked her up after the quill removal. They provided amazing customer service and truly went above and beyond what I expected. They seem to enjoy what they do and love animals. Their prices are reasonable too! I am so impressed and will go out of my way to tell people to use Brookwood Pet Resort!! Pros: Reasonable prices, great service, nice facilities. Cons: None, other than it was a bit out of our way, but worth it! more
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