I've been in this store six or more times over the years. I never make a special trip just to go there, but do to other businesses in Folsom. It's all about customer service for me and I'm a VERY engaging person. Every time I've tried to be chatty or light-hearted with the Planet Earth Rising staff, the response I receive is polite and humorless. Worse, I have even felt that there's some sort of ""inside joke"" going on - you know, then the relationship behind the counter isn't welcoming but exclusionary. I would spend more money there, but I'd rather go to On Purpose in Sutter Creek or A Thyme for Herbs in Arnold. Heck, I'd drive to Ancient Ways in Oakland before I'd ""shop"" here. It's a ""get what you need and get the heck out"" place for me. Too bad - it could be such a treasure, but they're just too focused on profit and status. Better luck next life.
Pros: Great selection, unique items.
Cons: Knowedge is lacking
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