The first tiime I had a problem with my car, ignition went out...it took 9 days to get the part in and fix it and they did not want to give me a loaner...had to fight like hell to get one...this time my AC is acting up and again they do not have the part and this time will not give us a loaner, their solution is to come pick up my broken car and drive it til the part comes in...they assure me it will not further damage my car....GM Jon Reed has not returned our repeated calls...a friend had her car fixed there and they did not even check to see if it was fixed properly...she picked it up and got half way down west end and the problem returned....sorry but what incompetent people in the service department and what an unproffesional GM...i will never take my car there again! if yo don't have parts in stock and are keeping a car for many days you need to provide loaners...or just keep the parts in stock...you are a service department
Cons: service department and GM John Reed
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