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great experience - Review by citysearch c | Audi Westmont Service Center

Audi Westmont Service Center

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great experience 7/22/2010

I want to express what a great experience my wife and I had throughout our recent purchase at Laurel Audi. Not to take anything away from our interaction with others at the dealership or the competitive pricing you were offering, but our positive feeling is 99% based on the approach, skill set, and personality of our salesman, Naseem Chaudhry.In our 30 years of purchasing automobiles, I can truthfully say that Naseem is the best salesman we have encountered.From a customer's perspective, he is extremely courteous, very knowledgeable about the product features and inventory availability, and came across as very sincere in his efforts to find the right car to have met our needs. I can't emphasize that enough. From a business perspective and relating to how I would feel if I was involved in the management or ownership of your dealership, I would be most impressed by Naseem's ability to react to our comments about the various cars we looked at, and his ability to make adjustments along the way to give the dealership the best chance of making the sale. He is very resourceful. I would also surmise that Naseem is effective at selling to both male and female customers...no small feat.Naseem consistently displayed his professionalism throughout the process. We shopped, test drove, and made the deal on Saturday, January 3rd, but were unable to finalize the purchase until today due to scheduling conflicts on our part. During that 10 day period we had numerous contacts with Naseem. Each and every time he was courteous, helpful, flexible with his schedule, and very responsive.We will definitely recommend Laurel Audi and Naseem Chaudhry to friends and family. more
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