Luken is the BEST! Going to the airport, the driver arrived a few minutes early (always a good sign), and he was courteous and professional. Picking us up at the airport is where Luken really shined! I was delayed for over 90 minutes at security, and after that ordeal, I can't tell you how surprised and happy I was to find that Howard was still waiting for me! No extra charges! I have been a concierge for 10 years and I have never encountered a limousine company that would do the same as Luken in that situation. Wonderful!
Pros: Howard is not the person the other reviewer says he is
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