This dealership is definitely a bait and switch operation. They didn?t have one of the 6 cars I printed from the internet, even though the sales person assured me they did the night before. Unless you are a masochist, RUN, do not walk out of this dealership. The floor manager degraded the female ?salesperson? in training right in front of us. We couldn?t get a salesman to wait on us, (could it be because we were obviously a male couple?). After a second trip back they finally were going to let one of two female sales reps in training give us a test drive. The female sales reps were very cordial despite the chauvinism shown to them by the all male sales staff and management. We never did test drive the one car we were interested in because they couldn?t find the keys to the three cars that boxed it in. No problem, because the car we were interested in did have keys, and just turning it on and hearing the engine pure like a BP oil well in crisis was enough. We also wanted to pay in cash ? beware, they only want you to finance the car so they can take you for more money. Also on the Guiffre Kia lot they have a Toyota Prius I saw on Thursday for $13,900 not detailed or cleaned. On Sunday when I went back the same care was $18,500+ (beware you?re dealing with a mentality where a care wash and upholstery cleaning costs close to $5,000). When I told the same sales rep I talked to on Thursday of the $5K difference, he said that was the cash price and he could work with me to lower the price if I FINANCED! When I told him we wanted to pay cash, he just rolled his eyes, and went back to his desk. This is the industry we (the taxpayers) helped bail out. If you don?t value your hard earned money or self respect and have a masochistic side, I recommend the Guiffre family of dealerships. God bless you all, you?ll need it.
Pros: Training staff cordial
Cons: Please read below
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