We just bought a home back in August, so it is not even a year old yet and we have had numerous problems with our furnace/air conditioning. In the winter something wasn't installed properly so the furnace stopped working and now in the summer within 2 weeks of each other we have had water leak from the air conditioner unit, but no one would come out.
Pros: none I can think of
Cons: Lazy. Very Unprofessional. Emergency number.
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