The service at this bridal store was horrible after my dress was ordered, I went in for my alterations ordered and paid for beading when I went back for my final fitting non of the beading was done and they had altered the dress horribly way to small in the bust area they said they could fix it so I left it with them and she had me come in three days before my wedding to pick it up. I walked in on that day and they were just then sewing the beading I had paid for a month before hand and when I tried on the dress it still fit the same way it had before, they had done nothing to fix the alterations. They then proceeded to tell me that it was me that was causing the dress to fit the way it was and said I had put on weight I asked for the measurements she had taken of me when ordering the dress to prove that I had not and she refused to give them to me saying she had already given me a copy when I purchased the dress. I then said I was taking the dress and leaving and they refused to give me my dress that was bought and paid for already after my brides maids getting involved and a mention of calling the police dept to get her to give me my dress they released my dress she said as it came in its original form, I immediately took my dress to another seamstress that turned the dress inside out and showed me where they had altered the dress lopsided and did a horrible botch job on the inside and with out me even putting on the dress identified right where they had sewed crooked causing the problem with it being to tight in the bust area of the dress, she took out the work they had done and had me put the dress on which now fit perfect and she altertered it perfectly to fit me in ONE DAY. The manner of the bridal shop and them not doing what they had charged for and then blaming me for their unprofessional alterations was a HORRIBLE thing to do to a bride three days before her wedding. I pulled my measurements out of my paper work and found that I had actually lost inches and when I pulled up the designers sight and went to their measurement area to check on size the size 12 that I had was more than big enough for me matter of fact my measurements would of fit in the size 10. I would not recommend dealing with this store to any one as it was the most horrible and upsetting moment I have ever had. Very unprofessional.
Cons: LIERS, TAKE YOU FOR AS MUCH AS THEY CAN, RUDE
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