THEY HAVE NOW CHANGED THEIR NAME TO PORTRAIT CAFE...but it's still the same people running this scam of a business.
If it was possible to give 0 stars, that's what I would have rated them. 1 star is too many.
General Photographic (aka Portrait Cafe) was taking pictures for portrait packages at my son's daycare. We agreed to purchase a package for $184.21. We gave them our debit card information and over the next couple of weeks they debited our account seven different times for an amount of $238.78 cents - $54.57 over what we agreed to pay. Their guarantee was that the pictures would be delivered in 4-6 weeks. At this time it has been over 8 weeks and we have not received our pictures and The Portratit Cafe refuses to refund our money. They claim that General Photographic went out of business and it is not their problem. It is the SAME company using a different name, The Portrait Cafe, run by the SAME FAMILY. It was a father / daughter business, now an uncle has taken over and just changed the name - same equipment, same location. Horrible business.
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