I was directed to this company through our home warranty company, for I encountered a leaking washer the week I moved in to our home. The man looked at my washer and said that there was a tear in the hose. He did not have the part available, but said it would take about 1 week to come in. One week came and went, and I called over the weekend after a week went by. The secretary told me the part was not in yet, and she couldnt contact the company till monday because they were only open week days. I got no such phonecall on Monday or Tuesday. I called again on Wednesday, and got the same response that the part was back ordered and thats why I didn't hear from them. (even though they were supposed to call anyway, just so I knew) Then I get another promise that I would hear from them by the following week. This is still open ended, as I am STILL waiting, but after seeing 2 more 1 star reviews, and NO good ones, I felt the need to add my 2 cents. This is going on 3 weeks now, on what was supposed to take 1 week. I plan on calling my home warranty company to give my bad feedback to the company they chose for me as well....
(PS forget Eh... the 1 star rating should say Run far far away!! haha)
Pros: nothing
Cons: everything
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