This is for the rr 620 location.
I would strongly recommend against boarding your smaller dogs with Taurus.
I had a horrible experience boarding my min pin with them. He is my baby and is very small. I had a death in the family that required me to leave on a very short notice and travel overseas so I decided to let him board with Taurus.
While in their care my little dog broke his leg, it snapped in two. I was told that his leg caught in one of the linoleum metal strips on the stairs that hold it down and broke. The dog was supposed to be carried down the stairs, but instead they let him run down the stairs and hurt himself. The little bone on the leg is broken in 3 place, the bigger one snapped in half. I am crying as I am writing this, I still cant believe that they did that to him.
The dog is not the same. He is always afraid, his leg is now crooked, and who knows if/how he will heal. I am heartbroken looking at my little boy suffer every day because of the pure negligence of the people at Taurus.
PLEASE, FOR THE SAKE OF YOUR PETS, CONSIDER BOARDING THEM SOMEWHERE ELSE.
Update - Nov 29, 2010
My dog is finally better, almost back to normal. His little body went through hell but he is now happy again. It looks like he had a post surgery infection that went unnoticed for a while. The infection affected his heart to the point where his lungs were filling up with fluid and he was coughing up fluids. His infection was not diagnosed by any of the caring vets - NOLA Emergency Vet Hospital, Lake Travis Animal Hospital. Thankfully during an emergency visit to his orthopedic surgeon Dr. Kerpsack recognized the infection and gave him the correct antibiotics. Soon after the infection went away and my dog began to feel and behave normally.
Cons: hurt my dog
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