I've been going to Carrollwood Optical for about 5 years off and on now and I have always had a pleasant experience there. The staff is very friendly and professional. I have dealt with Dr. Williams only so I can't say anything about the other Dr..
I did read the first review posted below and must say I hardly doubt that what they said happened. Why would you post something online saying a staff member stuck a copy of a license in a purse? Wouldn't you do something about it right then and there? To me this person had a bad experience or a bad day and had to make up a story and lie about it.
Pros: Staff very friendly
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