My saty at IP... which started by the greeting of the valet attendant and as I walked into the door to check-in. Although my total experience, ranging from staff on the casino floor recognizing I had a ""lost look"" and asking if they could help to staff in the restaurants was excellent, one stood out - Ihave an inner-ear health issue that riding elevators can cause me to get sick or pass out, so I usually just use the stairs. At check-in, the lady at the front desk (I only know as Erin P.) had my 2nd floor room pull and ready. After I checked in, she told me finding the stairs can be difficult the first time and she took me to the stairs and made sure I found the correct door. I can assure you base on my experience from check-in services across the nation; this was ""beyond the call of duty"" as most would see.
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