They do a great job decorating cakes, and their danishes and coffee cakes are really good. Their bread is too commercial, it comes from mixes and I wish they could improve on them and their buttercream frosting. I used to work here. I have no horror stories. this is a very busy bakery with a lot of business and sometimes they have to cut corners, to me the bread, frosting and some of the fillings (custard for example) are reflections of the short-cuts, and that's a shame. Once in a while your layer cake from here will be dry.
Pros: great cookie variety & yummy coffee cakes
Cons: breads are so-so & the buttercream could be better
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