I have a warranty on my refrigerator and they contracted out the repair on it to Grayson Collin Appliance. They were to come out on 7-20 from 8-12pm. I heard nothing from them and had to call them at 11:30am. They said they did not know what happened but they could reschedule me for later that day. I let them know that would not be good for me due to I own my own company and I have work that I put on hold for them. They said that they could reschedule me for late that next day. I said that would not work. So I was put on hold for over 15 min. and their tech shows up at the door. The tech has to order the right door he said that he would call me when the part comes in. I gave him my cell phone #. The office called my cell phone on 7-27 and said they would be out in the morning. By 11am still no call and no show from them. I call them. She said that they had me on the schedule 9-10:30am and since it was already passed that time she would need to reschedule. ONCE AGAIN NO CALL AND NO SHOW AND I HAVE TO BE INCOVENANCED! Not sure how I can get a call with no problem from my cell phone to schedule appointment but can't get the tech to call or show up for appointment!
Pros: Refrigerator Repair
Cons: Can't get anyone to house when they say they will come!
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