First off, let me say that I love my pool. Its been in for a while now and its been great and very easy to maintain. While the pool was going in the communication between us and the crew was rough. I feel like if I'm spending a great deal amount towards a project that I should not be the one constantly calling to find out why no one was here and what is happening with the pool. We had a few bumps in the road along the way, but they mostly got worked out the way we wanted. So I would definatley recommend Pool Concepts. However, Pool Concepts recommends using HRA Landscape & Irrigation which was a HUGE mistake! They made the rest of the pool experience just horrible. They tell you a good story and say all the right things, but trust me they will follow through with none of the things they promised. When they do finally show up, the work is crap. Nothing is ever done they way its suppose to be and after talking and trying to get them to do the work right(weeks and weeks), we finally gave up and just finished the work ourselves. We lost $ in the deal with them so please do yourself a favor and DO NOT hire HRA Landscape & Irrigation.
Pros: Looks great and easy to maintain
Cons: The crews did not communicate well
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