Our old A/C unit went out suddenly on the first hot day of the year. Holder responded to our call quickly and the technician worked diligently to assess the problem - which was electrical and not easily discovered. It took some time to find the problem but he did find it and repaired it. Technician was considerate and thorough. Overall I was very satisfied with the service provided.
Pros: Responded quickly to our call
Cons: For me, it's always cost, - but worthwhile = a cost
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