I agree with the first review. Susan and her knowledgable staff have made sewing such a wonderful experience. I too went shop to shop looking for a machine. I had bought my first Janome from a dealer who wouldn't give me the time of day. Susan is all about customer service. She and her staff have years of experience and it doesn't take long to realize you can't find a better dealer anywhere better than Susan. I have purchased two machines from Susan am I'm really glad I didn't go the box store route or internet route to purchase a machine. She is fair and honest and so knowledgable about the products she sells. Thank you Susan and your wonderful staff.
Pros: Superior customer service
Cons: I don't have the time to attend all the classes she offers!
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