I called on Monday (and didn't have to press 1 for English) to schedule someone to look at my well which had a lot of air in the pipes and the water was backing up in the yard. They worked around my schedule and even tried to tell me how to drain the air before they knew of the leak. From the time they arrived it took less than an hour to dig up the problem and repair it and it was much less than what I expected. No line of BS or padding the bill. Way to go!
Pros: Don't have to press 1 for English, No line of BS
Cons: None
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