My dad has been coming to House of Imports before I was even born, and since we've purchased our last 10+ Benz's from Sam, he ALWAYS hooks us up big-time. Customer service here is excellent - I'm always greeted promptly, offered water/tea/coffee, and whatever the reason I'm in for, I'm taken care of right away. When I came in for a new car, Sam even said he'd take care of all the paperwork before I came in to save me the hours and hours of busywork. Also, need I mention he's the nation's top seller of Benz's, selling the highest volume in cars several years in a row??? You can always negotiate with Sam - whether it's getting a better price, warranty, or having the first service waived. I would never go elsewhere to buy another car again!
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