Please note that first I am not an employee of Best Buy and neither is anyone else I know. Best Buy varies greatly store to store with regard to customer service. I've been using Best Buy Levittown, NY for many years and have yet to have anything but expemplary service. Westbury is the antithisis although only a few miles away. I've purchased maybe $15000 worth of computer/entertainment/phone/gamne gear from Levittown over a 15 year period and have not one complaint in either customor service or tech support. I'll stop before I sound like a commercial.
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