We were clients of Ironwood for many years until the day one of the vet techs treated our dog (a harmless beagle) badly! She was in for nail trim, that's it...and she was also sedated as our dogs are hard to handle when getting their nails trimmed. Our dog didn't want to go back with the tech, so she threw her leash on the ground and went and got a choker chain and dragged her back to the back practically.....then when she brought her back she threw the leash back down on the floor and said "Your dog bit me....have a nice day." and walked out of the exam room! NEVER AGAIN did we take our dogs back to Ironwood! I asked to speak to the vet, but she was in surgery, so I wrote a formal complaint. I never received a phone call from the vet, nor did I ever receive an apology from anyone for the treatment of my dog! To top it all off....they charged us extra for a difficult visit! That was the last time we took our dogs to Ironwood!
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