I have nothing but high praise for Banfield in Vancouver as they have treated us with nothing but respect and they've been 100% forthright in communication with us. We found our rescue doggy living on the streets and he was in good shape, but we needed to get him neutered and he badly needed his teeth cleaned when we found him. Our FIRST visit for the neutering and teeth cleaning would have cost over $1000 for everything they did to help this poor guy. Using the wellness plan, we'll only end up paying $600 for the whole year - and we still have MANY visits left on it that will be free of charge. We are saving hundreds of dollars and they let us know UP FRONT (and it's in the paperwork) that it IS cancelable at any time, but they deduct the services you've used, and have you pay the balance. Totally fair! We had our dog neutered, and his teeth cleaned, I'd expect nothing less. Our dog had been seen by another vet who said his teeth were "Great" but his breath was CLEARLY bad and you co
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