The service person was right on time. He was thorough and professional and helped to identify my A/C problem. He gave me options for repair, and we went with the more affordable and cautiously optimistic repair. He explained the optional service agreement plans in a conversational matter. I learned more about them without feeling uncomfortable pressure to buy.... but he gave me enough information that I am comfortable with buying one, knowing I will get exemplary service whenever I need it. I will certainly do business with Service Legends again
Pros: on time, knowledgable, affordable
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